Privacy Policy

This policy explains how Dorset Rubbish Collection & Demolition Services ("we", "us") handles personal information when you use this website or contact us. We are based in Wimborne, Dorset.

What we collect

When you request a quote, we collect your name, phone number, email address, postcode, the service you need, a description of the job and any photos you choose to upload. If you call or email us, we keep the details you give us.

How we use it

We use your information only to respond to your enquiry, give you a quote, arrange and carry out the job, and keep records we are required to keep, such as waste transfer records. Our lawful basis is taking steps at your request before entering a contract, performing that contract, and meeting legal obligations.

Sharing

We do not sell your information. We may share it with service providers that help us run the business, such as our form, email and customer management tools, and with authorities where the law requires it.

How long we keep it

We keep enquiry details for as long as needed to deal with your request, and job records for as long as the law requires.

Cookies and maps

This website embeds a Google Map, which may set cookies controlled by Google. Links to Bark and Google take you to sites with their own privacy policies.

Your rights

Under UK GDPR you can ask to see, correct or delete your information, or object to how we use it. Contact us at a2z.dorsetrubbishcollection@gmail.com or 07487 639878. You can also complain to the Information Commissioner's Office (ico.org.uk).